Catalogue Yard Support
Email catalogueyard@gmail.com with the affected store, approximate time, and action attempted. Never include Shopify access tokens or customer personal data.
Before contacting support
- Refresh the embedded app from Shopify Admin.
- Confirm the product still exists, is managed in Catalogue Yard, and your staff account can edit it.
- Retry only the review, preview, or publication step that failed. Check the preview again before retrying publication.
Security reports: catalogueyard@gmail.com.